You must contact us within 14 days from receipt of your purchase, for a return authorization prior to returning any items.
Returns are accepted on most items throughout our store.
Please see individual listing details to confirm if returns are accepted for any particular item.
We accept returns for most items within 14 days from receipt.
All items must be in the same condition as received, unused/unopened, and resalable condition.
Buyer pays return shipping fees unless it is due to an error on our part.
Shipping and handling fees are non-refundable.
Please note that if we offer free shipping and the item is returned to us, we will deduct actual shipping fees from your refund.
Please be advised that due to the delicate nature of false eyelashes, refund and/or replacement, will not be given for damaged eyelashes once you attempt to remove them from the eyelash tray.
Refunds will be processed as money back to your original payment method. No exchanges.